FAQ

You asked.

We Answered.

  • WHAT ARE YOUR HOURS?

    We are open 7 days a week, 8 am to 9 pm Monday through Friday, and 9 am to 5 pm Saturday & Sunday.

  • ARE YOU ACCEPTING NEW PATIENTS?

    Yes, we are currently welcoming new patients of all ages to our practice. Contact us here to book your appointment

  • WHAT IS THE CLOSEST INTERSECTION TO CRESTA DENTAL?

    We are located at the Tillicum Centre - the closest intersection is Tillcicum Road & Burnside Road West.

  • IS THERE PARKING?

    Absolutely!  There are thousands of FREE parking spots.

  • DO YOU ACCEPT INSURANCE

    Yes, we are an assignment office which means that the office will submit most insurance claims electronically to the insurance company and payment for dental services is sent directly to Cresta Dental. A dental insurance plan is a contract between the policy holder and the insurance company; however, we try to assist patients when possible with navigating their insurance plans.

  • HOW DO YOU HANDLE INSURANCE CLAIMS?

    Cresta Dental sends most claims electronically to the insurance company on behalf of our patients.

  • WHAT ARE YOUR FEES?

    We follow the suggested fee schedule outlined in the British Columbia Dental Association Fee Guide.

  • HOW SHOULD I GET MY TEETH CLEANED BY A DENTIST OR HYGIENIST?

    A schedule for teeth cleaning and dental health maintenance should be established after a complete dental examination, including radiographs. Most people should have their teeth professionally cleaned by a dentist or dental hygienist every 6 months. However, some people may need more frequent visits to keep their teeth and gums healthy.

  • HOW OFTEN SHOULD I BRUSH MY TEETH?

    It is recommended to brush a minimum of two times per day, morning and evening.

  • SHOULD I FLOSS?

    Flossing is recommended to remove plaque from between the teeth, a space that is not reached by tooth brushing alone. Plaque between teeth causes cavities and contributes to gingivitis and gum disease.

  • WHAT CAN I EXPECT FROM MY CHILD'S FIRST VISIT?

    The first dental visit will be fun! It will familiarize the child with the dental setting, and an exam and polish will be completed if possible. Oral hygiene and diet instructions will be discussed. Also, it is a great time to ask any questions you may have about your child and their teeth.

  • WHY DOES MY CHILD NEED TO USE FLOURIDE?

    Toothpaste with fluoride strengthens the enamel of the teeth, thus decreasing the likeliness of bacteria that can cause tooth decay to attack the teeth.

  • DO CHILDREN NEED X-RAYS?

    Yes. Dental decay can occur as soon as children have teeth. Dental decay progresses faster in children, so it is recommended x-rays occur on a regular basis as prescribed by the dentist.

  • DO YOU HAVE AN ORTHODONTIST?

    No, we do not have an orthodontist on staff at Cresta Dental, but our dentists will be happy to provide a referral.

  • WHAT HAPPENS DURING A COMPLETE EXAMINATION?

    A comprehensive oral exam is needed to evaluate and diagnose all conditions of the dentition and surrounding oral cavity. A new patient exam includes bitewing x-rays and any additional x-rays needed. At the end of the exam, the dentist will discuss all the findings and show the patient the x-rays. Also, the patient is encouraged to ask questions and discuss any concerns.

  • WHAT IS A FILLING?

    A filling is a procedure where decay is removed from the tooth and a restoration or filling is placed to restore and replace the missing tooth structure. The filling is contoured to ensure proper function and esthetics of the tooth for integration into the existing dentition. The dentist will utilize the appropriate and indicated local anesthetic to ensure comfort during the procedure.

  • WHAT IS A ROOT CANAL?

    A root canal is a treatment needed to remove diseased or injured nerve tissue from a tooth. There are several indications for this procedure including severe tooth decay, deep fillings, a cracked tooth or trauma to a tooth. The dentist will completely anesthetize the affected tooth and surrounding tissues to ensure comfort during the procedure.

  • WHAT IS A CROWN?

    A crown is a complete covering of a tooth in order to protect the tooth after major treatment such as large fillings and root canals. A crown also serves to protect the tooth from further fracture if a tooth has cracked.

  • WHAT IS TEETH WHITENING?

    Tooth whitening is a process where the tooth structure is lightened in colour by placing solution onto the tooth. Most stains and discoloration can be removed with whitening, however, a dentist should complete an examination to evaluate the teeth prior to starting a whitening regime. Whitening can be completed in-office or at home using custom fabricated trays or pre-filled trays.

  • DOES WHITENING DAMAGE MY TEETH?

    Moderation is key: occasional whitening of teeth is not usually problematic; however, if used too frequently the enamel or the root structure of the teeth can be damaged. Your dentist will suggest an appropriate whitening schedule.

  • WHAT IS A NIGHT GUARD?

    A night guard is a custom-made, thin, acrylic appliance that protects the teeth from the damage of grinding or clenching when worn. It can also help ease symptoms of headaches associated with teeth grinding and clenching.

  • WHAT IS A SPORTS MOUTH GUARD?

    It is recommended that participants in certain sports, especially contact sports, should wear a mouth guard. The mouth guard can minimize the risk of fractured teeth, cut lips and damage to your mouth. A mouth guard can also reduce the occurrence of concussions when worn as directed.

  • WHAT IS AN IMPLANT?

    An implant is a titanium post, similar to the root of a tooth that is surgically placed into the jawbone. The implant then supports a crown that replaces a single tooth or a bridge or denture which replaces several teeth.

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